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A genuine apology focuses on the feelings of the other rather than on how the one who is apologizing is going to benefit in the end. It seeks to acknowledge full responsibility for an act, and does not use self-serving language to justify the behavior of the person asking forgiveness. A sincere apology does not seek to erase what was done. No amount of words can undo past wrongs. Nothing can ever reverse injustices committed against others. But an apology pronounced in the context of horrible acts has the potential for transformation. It clears or ‘settles’ the air in order to begin reconstructing the broken connections between two human beings.

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A proper apology consists of conveying the 3 Rs: regret (genuine empathy with the other), responsibility (not blaming someone else), and remedy (your willingness to fix it).

If you've done something wrong in your dealings with another person, it's as if there's an infection in your relationship. A good apology is like an antibiotic ; a bad apology is like rubbing salt in the wound.

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Halfhearted or insincere apologies are often worse than not apologizing at all because recipients find them insulting. If you've done something wrong in your dealings with another person, it's as if there's an infection in your relationship. A good apology is like an antibiotic; a bad apology is like rubbing salt I the wound.

How to apologize: quickly, specifically, sincerely. Don’t ruin an apology with an excuse.

A good apology is like antibiotic, a bad apology is like rubbing salt in the wound.

Proper apologies have three parts:

1) What I did was wrong.
2) I feel badly that I hurt you.
3) How do I make this better?

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Apologizing is different from begging, it doesn't change your status, go ahead and get on your knees, spill tears if you got it, for the person you offended, if at all you had a place in their hearts, you'll be totally forgiven and accepted.

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Apologize, v. To lay the foundation for a future offense.

There was no going back. Apologies weren’t welds; they were just an admission that something had been broken. Often between two people.

Take responsibility and say sorry if you must. It can heal many wounds and resolve complex situations.

Apologies are not pass/fail.

I apologize.” “you aren’t sorry and don’t apologize.”

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If you apologize for something that isn't your fault in the first place, you, in effect, confirm their belief that it is your fault.

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