Good delegators, it emerges time and time again, are people who instil confidence and belief; who are organised; who communicate well; who let people… - Dave Stitt

Good delegators: instil confidence and belief; get organised; communicate well; let people get on with it; and provide effective feedback.

Focussing on progress instead of perfection builds confidence, which boosts our energy, stimulates lateral thinking, and helps us take necessary risks.

Without effective goal-setting there can be no holding to account and, therefore, no accountability. If there is no accountability, feedback is meaningless. It will lack purpose and be arbitrary. At worst, it is the mere projection onto an employee of the boss’s own issues. So, deal with goal-setting and accountability first.

As a leader your first responsibility is to articulate a vision of where your team or organisation is going. What should the organisation look like, and be doing, in one year, two years, five years? What will we be like, and what will clients be saying about us? Having arrived at the vision, you and your people then need to work out an effective, detailed strategy, a roadmap for getting there.