«El coste de perder a vuestros clientes más fieles para lue… - Howard Schultz

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«El coste de perder a vuestros clientes más fieles para luego tener que intentar recuperarlos en un momento económico tan bajo como el presente será mucho mayor que el coste de invertir en ellos e intentar no perderlos».

Howard Schultz

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«El coste de perder a vuestros clientes más fieles para luego tener que intentar recuperarlos en un momento económico tan bajo como el presente será … - Howard Schultz

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