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• Las personas necesitan orden. Necesitan saber que hay una estructura, una lógica, unas bases, unos criterios y unos principios claros…, justicia en… - Michael Gerber
" "• Las personas necesitan orden. Necesitan saber que hay una estructura, una lógica, unas bases, unos criterios y unos principios claros…, justicia en la empresa y en la labor que han de llevar a cabo. • Las personas necesitan sentirse escuchadas. Necesitan saber que su contribución es importante, que, independientemente de la posición que ocupen en la empresa (empleado, cliente, proveedor, entidad de crédito), sus deseos son importantes y disponen de un canal para transmitir lo que les importa. Un canal que siempre está abierto.
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About Michael Gerber
Michael E. Gerber (born June 20, 1936), American small business guru and author,
Biography information from Wikiquote
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Michael E. Gerber
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Because your managers don’t simply manage people; your managers manage the System by which your business, All About Pies, achieves its objectives. “The System produces the results; your people manage the system. “And there is a Hierarchy of Systems in your business. “This Hierarchy is composed of four distinct components: “The first is, How We Do It Here. “The second is, How We Recruit, Hire, and Train People to Do It Here. “The Third is, How We Manage It Here. “The Fourth is, How We Change It Here.
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