The problem with abstractions (like reports and documents) is that they create illusions of agreement. A hundred people can read the same words, but … - Jason Fried

It’s also a lot harder to bullshit your peers than your boss. In talking to a project manager without tech chops, programmers can make a thirty-minute job sound like a week-long polar expedition, but if their tall tale is out in the open for other programmers to see, it won’t pass the smell test.

And, ultimately, you can’t develop a calm culture if you’re constantly fretting about what the best practices prescribe and whether you’re measuring or messing up.

Unless you’re a fortune-teller, long-term business planning is a fantasy.