The Google team at Project Aristotle concluded that there were five main traits of a successful team. Psychological safety was the most important, an… - David Franklin
" "The Google team at Project Aristotle concluded that there were five main traits of a successful team. Psychological safety was the most important, and their research suggested that it underpinned the other four[xxvi]. The five traits were as follows: (1) Psychological safety: team members feel safe to take risks and be vulnerable in front of each other. (2) Dependability: team members get things done on time, and meet Google’s high bar for excellence. (3) Structure and clarity: team members have clear roles, plans, and goals. (4) Meaning: work is personally important to team members. (5) Impact: team members think their work matters and creates change.
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About David Franklin
David Franklin is an art historian with expertise in Italian Renaissance art, a curator, and a former art museum director.
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For these ‘future leaders’ in the classroom, it is more important to understand the psychology of certainty. Often, we believe what we want to believe. Dan starts with an example of the 2016 Presidential Election in the United States. He asks the question: “Relative to what you expected to happen, how surprised were you when you learned that Trump had won the election?
The failure here is an example of a common flaw in our approach to adaptive challenges: we try to solve them with technical solutions. Terrified of the unknown, we seek to replace problems we have no idea how to address with those we know how to solve. This is a form of ‘work avoidance’, a term coined by Heifetz[x]. If you have ever procrastinated by spending your whole afternoon making a brightly-coloured work plan, and then congratulated yourself on being productive, then you will be familiar with the concept. By focusing on what they know they can measure – the extent to which a lesson went as planned – some professors may avoid the harder work of trying to gauge the learning of their students.
He asks the 80 students to respond based on their ‘gut feeling’. Again, students are given five options, ranging from ‘less than 1%’ to ‘above 40%’. About half of them believe the true answer is less than 5%, of which plenty go for the ‘less than 1%’ option. Only 1 in 6 get it right, picking the highest option: it turns out that the true figure is 41%. He invites those people – 13 in total – to stand up.
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