The Google team at Project Aristotle concluded that there were five main traits of a successful team. Psychological safety was the most important, an… - David Franklin

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The Google team at Project Aristotle concluded that there were five main traits of a successful team. Psychological safety was the most important, and their research suggested that it underpinned the other four[xxvi]. The five traits were as follows: (1) Psychological safety: team members feel safe to take risks and be vulnerable in front of each other. (2) Dependability: team members get things done on time, and meet Google’s high bar for excellence. (3) Structure and clarity: team members have clear roles, plans, and goals. (4) Meaning: work is personally important to team members. (5) Impact: team members think their work matters and creates change.

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About David Franklin

David Franklin is an art historian with expertise in Italian Renaissance art, a curator, and a former art museum director.

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The students are asked to rate their level of surprise on a five-point scale from ‘not surprised at all’ to ‘beyond shock’. Many describe feelings of total shock and numbness: a large majority indicate some level of surprise. He asks them: “Why were you surprised?

For these ‘future leaders’ in the classroom, it is more important to understand the psychology of certainty. Often, we believe what we want to believe. Dan starts with an example of the 2016 Presidential Election in the United States. He asks the question: “Relative to what you expected to happen, how surprised were you when you learned that Trump had won the election?

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