Great teams make clear and timely decisions and move forward with complete buy-in from every member of the team, even those who voted against the dec… - Patrick Lencioni

morale at the company was undeniably higher, and turnover had dropped markedly. But Jeff was adamant that it shouldn't go away completely: “If no one is leaving or being asked to leave, then we're probably not truly living these values.

Adrenaline addiction The unwillingness or inability of busy people to slow down and review, reflect, assess, and discuss their business and their team. An adrenaline addiction is marked by anxiety among people who always have a need to keep moving, keep spinning, even in the midst of obvious confusion and declining productivity

When employees at all levels share a common understanding of where the company is headed, what success looks like, whom their competitors are, and what needs to be achieved to claim victory, there is a remarkably low level of wasted time and energy and a powerful sense of traction.