Mark Twain once told a story about a man who scoured the planet looking for the greatest general who ever lived. When the man was informed that the p… - Susan Cain

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Mark Twain once told a story about a man who scoured the planet looking for the greatest general who ever lived. When the man was informed that the person he sought had already died and gone to heaven, he made a trip to the Pearly Gates to look for him. Saint Peter pointed at a regular-looking Joe. “That isn’t the greatest of all generals,” protested the man. “I knew that person when he lived on Earth, and he was only a cobbler.” “I know that,” said Saint Peter, “but if he had been a general, he would have been the greatest of them all.

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About Susan Cain

Susan Cain (born 1968) is an American writer and lecturer, and author of the non-fiction book Quiet: The Power of Introverts in a World That Can't Stop Talking (2012) which argues that modern Western culture misunderstands and undervalues the traits and capabilities of introverted people. Her follow-on book, Quiet Power (2016), was adapted for children and teens, and for their educators and parents. Cain's Bittersweet: How Sorrow and Longing Make Us Whole (2022) encourages readers to accept feelings of sorrow and longing as inspiration to experience sublime emotions—such as beauty and wonder and transcendence—to counterbalance the "normative sunshine" of society's pressure to constantly be positive.

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Also Known As

Alternative Names: Susan Horowitz Cain
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In the first study, Grant and his colleagues analyzed data from one of the five biggest pizza chains in the United States. They discovered that the weekly profits of the stores managed by extroverts were 16 percent higher than the profits of those led by introverts — but only when the employees were passive types who tended to do their job without exercising initiative. Introverted leaders had the exact opposite results. When they worked with employees who actively tried to improve work procedures, their stores outperformed those led by extroverts by more than 14 percent.

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