Whether you want to learn a new skill or simply be better at the job you were hired to do, it’s now your job to train and invest in yourself. - Reid Hoffman

As he was doing his home visits, Brian developed a clever method for extracting valuable feedback. Instead of just asking what people thought about the product as it existed now, he’d ask what they thought about the product he might build. “If I ask, ‘What can I do to make this better?’ they’ll say something small,” Brian explains. So instead, he’d ask bigger, bolder questions, like “What can we do to surprise you?” or “What would it take for me to design something that you would literally tell every single person you’ve ever encountered?” In doing so, he invited users to join him in imagining a bigger, bolder version of Airbnb.

You’ve got to keep your personal learning curve ahead of the company’s growth curve.

Technology innovation is the most common trigger for launching a new market or upending an existing one.