Direct, personal feedback really is the simplest and most effective form of motivation. - Patrick Lencioni

the fundamental attribution error is the tendency of human beings to attribute the negative or frustrating behaviors of their colleagues to their intentions and personalities, while attributing their own negative or frustrating behaviors to environmental factors.

A leadership team is a small group of people who are collectively responsible for achieving a common objective for their organization.

Leaders who can identify, hire, and cultivate employees who are humble, hungry, and smart will have a serious advantage over those who cannot.