trust is not the same as assuming everyone is on the same page as you, and that they don't need to be pushed. - Patrick Lencioni

In consulting, entering the danger comes into play in those moments when you're in a meeting and someone says something that is either strange or politically sensitive, and you know that the level of anxiety and discomfort in the room is high. What you're tempted to do is just be quiet and let the moment pass, but what great consultants do, at least according to Lighthouse, is walk right into the middle of the situation and call it out.

a leader's first priority is to create an environment where others can do these things and that cannot happen if they are not having effective meetings.

Putting together an agenda before a staff meeting is like a marriage counselor deciding what issues she's going to cover with a couple prior to meeting with them.