Education and health care are not only commercial services, but also public and universal ones. So on top of commerce, what can we do to play our rol… - Ma Huateng

But copying others can't make you great. So the key is how to localize a great idea and create domestic innovation.

We feel that users have more expectations. Concerning antitrust, privacy protections, the prevention of big data price discrimination, and so on, we, as users, share these concerns. For instance, with our gaming business, we know there are a lot of doubts.

A service starts with the satisfaction and needs of its users in mind and is defined by those two things. Spending core resources and time repeatedly on the optimisation of the obvious characteristics is basically the mania of novice internet entrepreneurs.