If your actions inspire others to dream more, learn more, do more and become more, you are a leader. - Simon Sinek

It's a subtle irony that one of the best customer service companies in the country focuses on its employees before its customers.

Those who are able to inspire will create a following of people—supporters, voters, customers, workers—who act for the good of the whole not because they have to, but because they want to.

There is a big difference between jumping out of a plane with a parachute on and jumping without one. Both produce extraordinary experiences, but only one increases the likelihood of being able to try again another time.