Companies pay too much attention to the cost of doing something. They should worry more about the cost of not doing it. - Philip Kotler
" "Companies pay too much attention to the cost of doing something. They should worry more about the cost of not doing it.
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About Philip Kotler
(born May 27, 1931) is an American marketing author, business consultant, and professor; currently the S. C. Johnson Distinguished Professor of International Marketing at the Kellogg School of Management at Northwestern University.
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Additional quotes by Philip Kotler
Authentic marketing is not the art of selling what you make but knowing what to make! It is the art of identifying and understanding customer needs and creating solutions that deliver satisfaction to the customers, profits to the producers, and benefits for the stakeholders. Market innovation is gained by creating customer satisfaction through product innovation, product quality, and customer service. It these are absent, no amount of advertising, sales promotion, or salesmanship can compensate.
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