Our work on leadership encouraged people to “be themselves, more, with skill.” This message has resonated well. But one response has been that people… - Rob Goffee

A company's culture is often buried so deeply inside rituals, assumptions, attitudes, and values that it becomes transparent to an organization's members only when, for some reason, it changes.

For us, an authentic organization is one in which you can be your best self, you can identify with the organizational purpose, you can understand and trust it. These are the qualities that came through from interviews with individuals working in organizations around the world.

Highly engaged employees are, on average, 50% more likely to exceed expectations that the least-engaged workers. And companies with highly engaged people outperform firms with the most disengaged folks- by 54% in employee retention, by 89% in customer satisfaction, and by fourfold in revenue growth.