Tener un contrincante te proporciona también una fantástica historia para contar a tus clientes. Tener una opinión marcada te hace destacar. La gente… - Jason Fried

That’s because offices have become interruption factories. A busy office is like a food processor — it chops your day into tiny bits. Fifteen minutes here, ten minutes there, twenty here, five there.

Meetings should be great — they’re opportunities for a group of people sitting together around a table to directly communicate. That should be a good thing. And it is, but only if treated as a rare delicacy.

borrowed an idea from academia: office hours. All subject-matter experts at Basecamp now publish office hours. For some that means an open afternoon every Tuesday. For others it might be one hour a day. It’s up to each expert to decide their availability.