I often hear that it's hard to know the right thing to do. No, it's not! You always now what's right, but sometimes it's just very hard to do it. It'… - William H. McRaven

1. Foster a culture of action, allowing the rank and file to take the initiative and fix problems that need addressing.
2. Accept the fact that this will lead to zealousness and the occasional screwup. This overenthusiasm is better than a culture of inaction.
3. Praise those who attempt to solve problems on their own, even if the results are not as expected.

During Navy Seal training the students are all broken down into boat crews. Each crew is seven students — three on each side of a small rubber boat and one coxswain to help guide the dingy. Every day your boat crew forms up on the beach and is instructed to get through the surf zone and paddle several miles down the coast. In the winter, the surf off San Diego can get to be 8 to 10 feet high and it is exceedingly difficult to paddle through the plunging surf unless everyone digs in. Every paddle must be synchronized to the stroke count of the coxswain. Everyone must exert equal effort or the boat will turn against the wave and be unceremoniously dumped back on the beach. For the boat to make it to its destination, everyone must paddle. You can’t change the world alone — you will need some help — and to truly get from your starting point to your destination takes friends, colleagues, the goodwill of strangers and a strong coxswain to guide you. If you want to change the world, find someone to help you paddle.

1. Be fair and honorable in your business dealings. It's the only way that you and your employees can leave a legacy to be proud of.
2. Never lie, cheat, steal, or tolerate those who do. The culture of your organization starts with you.
Own your lapses in judgment. It happens to everyone. Correct the problem and return to being a person of good character.