In a positive environment, a marginal performer’s output goes up. In a negative environment, a good performer’s output goes down. - Shiv Khera

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In a positive environment, a marginal performer’s output goes up. In a negative environment, a good performer’s output goes down.

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About Shiv Khera

Shiv Khera is an Indian author, activist and motivational speaker, best known for his book, You Can Win. He launched a movement against caste-based reservation in India, founded an organization called Country First Foundation.

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Additional quotes by Shiv Khera

"This one phrase, "It is my life, I will do what I want," has done more damage than good. People choose to ignore the spirit and derive the meaning that is convenient to them. Such people have tied this phrase to selfishness and I'm sure that was not the intent.
These people forget that we don't live in isolation. What you do affects me and what I do affects you. We are connected. We have to realize that we are sharing this planet and we must learn to behave responsibly.
There are two kinds of people in this world — takers and givers. Takers eat well and givers sleep well. Givers have high self-esteem, a positive attitude, and they serve society. By serving society, I do not mean a run-of-the-mill pseudo leader-turned- politician who serves himself by pretending to serve others.
As human beings, we all have the need to receive and take. But a healthy personality with high self-esteem is one that not only has its need to take but also to give."

The essence of Relationship Selling is when we convert a customer into a client and the seller gains the status of a supplier. It is really a process of forming a business partnership, where each partner not only transacts business but is interdependent in a mutually beneficial relationship, with a common growth objective. Sales can be: B2B (Business to Business) B2C (Business to Consumer) Direct or indirect selling

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Relationship Selling implies long-term commitment, common goals, mutual respect, ongoing trust and cooperation. Informal relationships, many a time, get converted into formal alliances also, helping joint-marketing and co-branding. Establishing a relationship is a series of steps, by and large in sequence only. Jumping steps or changing the sequence could be counterproductive.

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