organizations learn by making decisions, even bad ones. - Patrick Lencioni

No one on a cohesive team can say, Well, I did my job. Our failure isn't my fault.

The only way for people to embrace a message is to hear it over a period of time, in a variety of different situations, and preferably from different people. That's why great leaders see themselves as Chief Reminding Officers as much as anything else. Their top two priorities are to set the direction of the organization and then to ensure that people are reminded of it on a regular basis.

To achieve results. This is the only true measure of a team P.42