The businesses and organizations that succeed with AI will be those that invest steadily, rise above the hype, make a good match between their busine… - Thomas H. Davenport

Knowledge workers have high degrees of expertise, education, or experience, and the primary purpose of their jobs involves the creation, distribution or application of knowledge.

In an attempt to develop a tool to help organizations begin to identify these errors, the Institute for Healthcare Improvement (IHI) developed a global trigger tool (GTT).9 Briefly, the GTT provides a standard methodology for reviewing patient records for triggers, or indicators, of potential adverse events.

James March, a Stanford-based social scientist... is much more a gurus’ guru than a guru to the general public. He finished second on the gurus’ gurus list and 48th on the original list.