The very tool that had helped make NASA so consistently successful, what Diane Vaughan called “the original technical culture” in the agency’s DNA, s… - David Epstein

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The very tool that had helped make NASA so consistently successful, what Diane Vaughan called “the original technical culture” in the agency’s DNA, suddenly worked perversely in a situation where the familiar brand of data did not exist. Reason without numbers was not accepted. In the face of an unfamiliar challenge, NASA managers failed to drop their familiar tools.

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Whether the task is mental or physical, interleaving improves the ability to match the right strategy to a problem. That happens to be a hallmark of expert problem solving. Whether chemists, physicists, or political scientists, the most successful problem solvers spend mental energy figuring out what type of problem they are facing before matching a strategy to it, rather than jumping in with memorized procedures. In that way, they are just about the precise opposite of experts who develop in kind learning environments, like chess masters, who rely heavily on intuition.

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