...the simple act of being interrupted is one of the biggest barriers to productivity...What looks like multitasking is really switching back and for… - Susan Cain

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...the simple act of being interrupted is one of the biggest barriers to productivity...What looks like multitasking is really switching back and forth between multiple tasks, which reduces productivity and increases mistakes by up to 50 percent.

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About Susan Cain

Susan Cain (born 1968) is an American writer and lecturer, and author of the non-fiction book Quiet: The Power of Introverts in a World That Can't Stop Talking (2012) which argues that modern Western culture misunderstands and undervalues the traits and capabilities of introverted people. Her follow-on book, Quiet Power (2016), was adapted for children and teens, and for their educators and parents. Cain's Bittersweet: How Sorrow and Longing Make Us Whole (2022) encourages readers to accept feelings of sorrow and longing as inspiration to experience sublime emotions—such as beauty and wonder and transcendence—to counterbalance the "normative sunshine" of society's pressure to constantly be positive.

Biography information from Wikiquote

Also Known As

Alternative Names: Susan Horowitz Cain
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Additional quotes by Susan Cain

In her book Anger: The Misunderstood Emotion, Carol Tavris recounts a story about a Bengali cobra that liked to bite passing villagers. One day a swami — a man who has achieved self-mastery — convinces the snake that biting is wrong. The cobra vows to stop immediately, and does. Before long, the village boys grow unafraid of the snake and start to abuse him. Battered and bloodied, the snake complains to the swami that this is what came of keeping his promise.
“I told you not to bite,” said the swami, “but I did not tell you not to hiss.”
“Many people, like the swami’s cobra, confuse the hiss with the bite,” writes Tavris.

Indeed, excessive stimulation seems to impede learning: a recent study found that people learn better after a quiet stroll through the woods than after a noisy walk down a city street. Another study, of 38,000 knowledge workers across different sectors, found that the simple act of being interrupted is one of the biggest barriers to productivity. Even multitasking, that prized feat of modern-day office warriors, turns out to be a myth. Scientists now know that the brain is incapable of paying attention to two things at the same time. What looks like multitasking is really switching back and forth between multiple tasks, which reduces productivity and increases mistakes by up to 50 percent.

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