However, with the explosion of technology throughout the nineties, even the NSA was no longer able to keep up with the worldwide flow of digital information, and they were forced to let the rumors of their omniscience hide a brutal reality: no one knew where the next threat was coming from.

The Net was a lot like television, another former wonder of the age. The Net was a vast glass mirror. It reflected what it was shown. Mostly human banality.

No country was ever easier to spy on, Tom, no nation so open-hearted with its secrets, so quick to air them, confide them, or consign them too early to the junk heap of planned American obsolescence. I am too young to know whether there was a time when Americans were able to restrain their admirable passion to communicate, but I doubt it. Certainly the path has been downhill since 1945, for it was quickly apparent that information which ten years ago would have cost Axl's service thousands of dollars in precious hard currency could by the mid-70s be had for a few coppers from the Washington Post. We could have resented this sometimes, if we had smaller natures, for there are few things more vexing in the spy world than landing a scoop for Prague and London one week, only to read the same material in Aviation Weekly the next. But we did not complain. In the great fruit garden of American technology, there were pickings enough for everyone and none of us need ever want for anything again.

The National Security Agency, whose Cold War research into code breaking and electronic eavesdropping spurred the American computer revolution, has become a victim of the high-tech world it helped to create. Through mismanagement, arrogance, and fear of the unknown, the senior military and civilian bureaucrats who work at the agency's headquarters, in suburban Fort Meade, Maryland, have failed to prepare fully for today's high-volume flow of E-mail and fibre-optic transmissions -- even as nations throughout Europe, Asia, and the Third World have begun exchanging diplomatic and national-security messages encrypted in unbreakable digital code. The N.S.A.'s failures don't make the headlines...
Last month, General Hayden agreed to speak to me, at his unpretentious top-floor offices at Ops 2, the N.S.A. headquarters building. He is an affable spymaster, who laughs easily, offers no slogans, and promises no quick fixes... "The issue is not people but external changes. For the N.S.A., technology is a two-edged sword... In its forty-year struggle against Soviet Communism," Hayden noted, "the N.S.A. was thorough, stable, and focussed." Then he asked "What's changed?" and he answered, "All of that."

It seems apparent that the circumstances of existence in modern society are in many ways more restrictive of privacy than conditions in the past; we seem haunted by specters of the organization man, Big Brother, and the omnipresent state. Yet the facts of a changing social and political structure do not themselves attest the badness of that change.

In the past, information was treasured... These days we live on the shore of an ocean of knowledge... with regular s that threaten out sanity.

Awareness that the Government may be watching chills associational and expressive freedoms. And the Government’s unrestrained power to assemble data that reveal private aspects of identity is susceptible to abuse.

In modern industrialized countries, networks grew to a complexity that has proved bewildering to the Paleolithic mind we inherited. Our instincts still desire the tiny, united band-networks that prevailed during the hundreds of millennia preceding the dawn of history. Our instincts remain unprepared for civilization.

Remember how they outlawed acid soon as they found out it was a channel to somethin they didn’t want us to see? Why should information be any different?

During Queen Victoria's reign, a new communications technology was developed that allowed people to communicate almost instantly across great distances, in effect shrinking the world faster and further than ever before. A worldwide communications network whose cables spanned continents and oceans, it revolutionized business practice, gave rise to new forms of crime, and inundated its uses with a deluge of information. ...
The telegraph unleashed the greatest revolution in communications since the development of the .

In hindsight, I have come to believe the discovery of the tapes may prove to be an historic event in more than one way. At a time when the United States government acknowledges that 2 million conversations were overheard by authorized eavesdroppers in a twelve month period, and at least an equal number were being recorded by private dectecies, suspicious spouses, corporate spies, special agents, and blackmailers; at a time when people like me conduct their lives under the assumption that their telephone lines are tapped; and at a time when devices such as the bug-in-the-martini-olive are proliferating, the disastrous consequences that flowed from Nixon’s fateful decision to record White House conversations may serve to awaken the nation to the threat posed to the little privacy that remains to us. (page 92)

A time traveler from the year 1899 would be continually amazed by our advanced technology—our cars and airplanes, our skyscraper cities, our TV, radio, computers, and communication abilities. Probably the traveler would be most shaken by our science, from astronomy to zoology. The only place in which this visitor would be comfortably at home is in most of our high schools.