To give a person one's opinion and correct his faults is an important thing. It is compassionate and comes first in matters of service. But the way of doing this is extremely difficult. To discover the good and bad points of a person is an easy thing, and to give an opinion concerning them is easy, too. For the most part, people think that they are being kind by saying the things that others find distasteful or difficult to say. But if it is not received well, they think that there is nothing more to be done. This is completely worthless. It is the same as bringing shame to a person by slandering him. It is nothing more than getting it off one's chest. To give a person an opinion one must first judge well whether that person is of the disposition to receive it or not. One must become close with him and make sure that he continually trusts one's word. Approaching subjects that are dear to him, seek the best way to speak and to be well understood. Judge the occasion, and determine whether it is better by letter or at the time of leave-taking. Praise his good points and use every device to encourage him, perhaps by talking about one's own faults without touching on his, but so that they will occur to him. Have him receive this in the way that a man would drink water when his throat is dry, and it will be an opinion that will correct faults. This is extremely difficult. If a person's fault is a habit of some years prior, by and large it won't be remedied. I have had this experience myself. To be intimate with all one's comrades, correcting each other's faults, and being of one mind to be of use to the master is the great compassion of a retainer. By bringing shame to a person, how could one expect to make him a better man?
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Surely when a man is painting a picture he ought not refuse to hear any man's opinion... Since men are able to form a true judgement as to the works of nature, how much more does it behoove us to admit that they are able to judge our faults. Therefore you should be desirous of hearing patiently the opinions of others, and consider and reflect carefully whether or no he who censures you has reason for his censure; and correct your work if you find that he is right, but if not, then let it seem that you have not understood him, or, in case he is a man whom you esteem, show him by argument why it is that he is mistaken.
When we want to correct someone usefully and show him he is wrong, we must see from what point of view he is approaching the matter, for it is usually right from that point of view, and we must admit this, but show him the point of view from which it is wrong. This will please him, because he will see that he was not wrong but merely failed to see every aspect of the question. Now, no one is annoyed at not seeing everything, but no one wants to be wrong; the reason for that may be that man is not by nature able to see everything, and by nature cannot be wrong from the point of view he adopts, as sense impressions are always true.
When I hear another express an opinion which is not mine, I say to myself, he has a right to his opinion, as I to mine. Why should I question it? His error does me no injury, and shall I become a Don Quixote, to bring all men by force of argument to one opinion? ...Be a listener only, keep within yourself, and endeavor to establish with yourself the habit of silence, especially in politics.
They do not try to inform people of their ignorance. When you accuse someone of being wrong, you close them off to considering another perspective by heightening their defenses. If you first validate their stance (“That’s interesting, I never thought of it that way…”) and then present your own opinion (“Something I recently learned is this…”) and then let them know that they still hold their own power in the conversation by asking their opinion (“What do you think about
Consider how many times you have gossiped about the person you love the most to gain the support of others for your point of view. How many times have you hooked other people’s attention, and spread poison about your loved one in order to make your opinion right? Your opinion is nothing but your point of view. It is not necessarily true. Your opinion comes from your beliefs, your own ego, and your own dream. We create all this poison and spread it to others just so we can feel right about our own point of view.
To free a man from error is to give, not to take away. Knowledge that a thing is false is a truth. Error always does harm; sooner or later it will bring mischief to the man who harbors it. Then give up deceiving people; confess ignorance of what you don't know, and leave everyone to form his own articles of faith for himself. Perhaps they won't turn out so bad, especially as they'll rub one another's corners down, and mutually rectify mistakes. The existence of many views will at any rate lay a foundation of tolerance. Those who possess knowledge and capacity may betake themselves to the study of philosophy, or even in their own persons carry the history of philosophy a step further.
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