The public is indoctrinated to believe that skills are valuable and reliable only if they are the result of formal schooling. - Ivan Illich

The machine-like behavior of people chained to electronics constitutes a degradation of their well-being and of their dignity which, for most people in the long run, becomes intolerable. Observations of the sickening effect of programmed environments show that people in them become indolent, impotent, narcissistic and apolitical. The political process breaks down because people cease to be able to govern themselves; they demand to be managed.

L'Américain moyen consacre plus de mille six cents heures par an à sa voiture. Il y est assis, qu'elle soit en marche ou à l'arrêt ; il la gare ou cherche à le faire ; il travaille pour payer le premier versement comptant ou les traites mensuelles, l'essence, les péages, l'assurance, les impôts et les contraventions. De ses seize heures de veille chaque jour, il en donne quatre à sa voiture, qu'il l'utilise ou qu'il gagne les moyens de le faire. Ce chiffre ne comprend même pas le temps absorbé par des activités secondaires imposées par la circulation : le temps passé à l'hôpital, au tribunal ou au garage, le temps passé à étudier la publicité automobile ou à recueillir des conseils pour acheter la prochaine fois une meilleure bagnole.

Above all, political discussion is stunned by a delusion about science. This term has come to mean an institutional enterprise rather than a personal activity, the solving of puzzles rather than the unpredictably creative activity of individual people. Science is now used to label a spectral production agency which turns out better knowledge just as medicine produces better health. The damage done by this misunderstanding about the nature of knowledge is even more fundamental than the damage done to the conceptions of health, education, or mobility by their identification with institutional outputs. False expectations
of better health corrupt society, but they do so in only one particular sense. They foster a declining concern with healthful environments, healthy life styles, and competence in the personal care of one's neighbor. Deceptions about health are circumstantial. The institutionalization of knowledge leads to a more general and degrading delusion. It makes people
dependent on having their knowledge produced for them. It leads to a paralysis of the moral and political imagination.