If a person makes a statement that you think is wrong — yes, even that you know is wrong — isn’t it better to begin by saying: “Well, now, look. I th… - Dale Carnegie

"There's magic, positive magic, in such phrases as: "I may be wrong. I frequently am. Let's examine the facts.

During all those years of struggle and heartache, my mother never worried. She took all her troubles to God in prayer. Every night before we went to bed, Mother would read a chapter from the Bible; frequently Mother or Father would read these comforting words of Jesus: “In my Father’s house are many mansions…. I go to prepare a place for you … that where I am, there ye may be also.” Then we all knelt down before our chairs in that lonely Missouri farmhouse and prayed for God’s love and protection. When William James was professor of philosophy at Harvard, he said, “Of course, the sovereign cure for worry is religious faith.” You don’t have to go to Harvard to discover that. My mother found that out on a Missouri farm.

استمعت وشاركت وراقبت أثر آلاف المجادلات , وخلصت الى ان هناك نتيجه واحدة فقط لكسب الجدل وهي ان تتجنبيه كليه . تجنبيه مثلما تتجنبين الثعابين والزلازل “.

“لا يمكنك كسب جدل , وحتى ان كسبتيه , فسوف تخسرين . لماذا ؟ لأنك حتى ان حملت شخصا على رفع رايه الاستسلام البيضاء فإن هذا لا يعني انك قد غيرت وجهه نظرة. وانما سوف تكونين فقط قد نجحت في انهاكه الى الحد الذي جعله عاجزا عن مواصله الحديث. جادلي وواصلي جدلك وسوف تترسخ حقيقتان لا ثالث لهما في نفس خصمك وهما انك مخطئه وبغيضه . انه نصر أجوف . حتى ان نجحت في اقتناصه لأنك لن تكسبي ابدا احترام الطرف الآخر” .

If you tell me how you get your feeling of importance, I'll tell you what you are.