the best thing you can do in a complex organization is work on making it simpler. the easiest way to do that is to reduce the number of white-collar employees. fewer full-time employees means decisions can be made much faster.

anything wrote or recurring can be done with APIs, software, or contractors (that you can treat as APIs).

any massive expertise can be rented — you can always rent the world-class expert but you usually cannot hire her. you only need employees for the most strategic parts of the business. most businesses can cut between 50-80% of the people making $80k or more.

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The total number of salespeople in the world will never, ever, be greater than it was in 2021 (the peak)

2021 was the high point for people employed in sales around the world. since then layoffs and now AI mean the total number of sales people going forward will ALWAYS be lower than 2021

determining data quality takes a lot of work ... and that really slows down the data sales process.

one area most data companies can do a better job in is transparency. most data companies don't even publicly publish their schema, their fill rates, or have an open docs site. that is going to be table-stakes for having a data company in the future.