Heather Brooke Quotes

In the public sphere, perception is reality: it's more important to be seen to do something than actually to do it. At least when private companies use PR and advertising they must spend their own money and there are other corporations vying for our business. If a company doesn't give us what we want they face bankruptcy. Public institutions, however, are monopolies. We have no choice but to buy, if not use, their services. If we don't like the way our particular police force operates it's not like we can choose another one or even withhold the money used to run the one we don't like. We're forced - under threat of imprisonment - to pay for a monopoly service and for it to tell us how great it is. This is the real danger of institutional PR. In the absence of competition it is only through a diversity of opinion and public scrutiny that some level of accountability can exist. PR stifles debate and suppresses opinion through the use of centralized press offices and communication protocols.

In secrecy, bureaucracies grow large, ungainly and unaccountable to those they are meant to serve. When there is no fierce spotlight of public accountability shining, there is no pressure to ensure systems are streamlined or even working. What you find throughout any bureaucracy protected by secrecy is a cesspit of illogic and waste. And because the state keeps rebranding, shifting responsibility from one set of bureaucrats to another, most of the work being done is for the purpose of keeping other bureaucrats in employment rather than satisfying the needs of the public.

Maybe you would prefer not to be bothered with how the government is run. If that's the case then you have no right to complain when your taxes are raised, or if your children's education is substandard, or you have to wait a year for a vital operation. Good government does not happen by itself but is the result of individual effort. One of the easiest and most effective things you can do is simply to ask for information. I hope I've given you the tools and confidence to do exactly that.

Politicians may initially find it difficult to accept new standards of public accountability, but we must make the costs of not doing so even greater. The best way to do this is by publicly embarrassing and shaming those officials and departments who refuse to answer to the public.

You should not expect politicians to promote freedom of information. Why should they? They have a vested interest in controlling the public's access to information and thereby maintaining their grip on power.

Getting information is only the beginning. Transparency in government must be accompanied by the public's right to be heard and to influence government policy. The first objective is to get the facts, for without facts we are powerless to oppose government decisions or bring about change. The next step is to open up the decision-making process so we finally have a government accountable to those it serves. This should be our right and not a privilege.

The cost of making government more responsive to the people who fund it and in whose name it exists should not be attributed solely to FOI, but even if it is, surely that is a cost worth bearing? Making government transparent and accountable to the public directly increases the efficiency of the public sector more than any number of government regulators or watchdogs.

The success of any freedom of information regime depends on two main factors: A tightly drawn law with a clear statement of intent that makes clear statement of intent that makes clear a presumption of openness, and a bold regulator who is tough and not afraid to exert his authority and challenge government interests.

As the saying goes - the cost of freedom is eternal vigilance. Politicians have taken advantage of our indifference by imposing ever more draconian and restrictive laws that increase their power while diminishing ours. Asking questions of our public bodies is the best way to ensure they are working for our interests and not those of politicians. Through FOI we can go behind political rhetoric to see the true state of affairs.