In secrecy, bureaucracies grow large, ungainly and unaccountable to those they are meant to serve. When there is no fierce spotlight of public accountability shining, there is no pressure to ensure systems are streamlined or even working. What you find throughout any bureaucracy protected by secrecy is a cesspit of illogic and waste. And because the state keeps rebranding, shifting responsibility from one set of bureaucrats to another, most of the work being done is for the purpose of keeping other bureaucrats in employment rather than satisfying the needs of the public.
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Bureaucracy is the business of controlling other humans, making them do what you want them to do. That may be acceptable if what you are asking them to do is reasonable, rational and for the common good, but more likely what bureaucrats ask is treasonable, nonsensical and counterproductive to the public good. This is because the primary business of a bureaucrat, left unchecked, is creating more bureaucracy to further his or her own prestige and power. The result is that rules are in place serving no function but to keep bureaucrats in work and to expand their bureaucratic fiefdom. Before you know it you can't even hold a village fete without filling out more than fifteen different forms from various arms of the government.
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Some information is classified legitimately; as with military hardware, secrecy sometimes really is in the national interest. Further, military, political, and intelligence communities tend to value secrecy for its own sake. It's a way of silencing critics and evading responsibility - for incompetence or worse. It generates an elite, a band of brothers in whom the national confidence can be reliably vested, unlike the great mass of citizenry on whose behalf the information is presumably made secret in the first place. With a few exceptions, secrecy is deeply incompatible with democracy and with science.
It is a government agency. And government agencies are run as bureaucracies. There is a role for bureaucracy; it’s very useful for certain tasks. In particular, it facilitates standardization and interchangeability. Bureaucracies excel at performing tasks that must be done consistently whether the people assigned to them are brilliant performers or bumbling fools. You can’t always count on having Albert Einstein in the patent office, so you design its procedures to work even if you hire Mr. Bean by mistake.
Bureaucracy is a dirty word, both to the average person and to many specialists on organizations. It suggests rigid rules and regulations, a hierarchy of offices, narrow specialization of personnel, an abundance of offices or units which can hamstring those who want to get things done, impersonality, resistance to change.
No plan of centralization has ever been adopted which did not result in bureaucracy, tyranny, inflexibility, reaction, and decline. Of all forms of government, those administered by bureaus are about the least satisfactory to an enlightened and progressive people. Being irresponsible they become autocratic. … Unless bureaucracy is constantly resisted it breaks down representative government and overwhelms democracy. It … sets up the pretense of having authority over everybody and being responsible to nobody. …
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Many bureaucracies have petty authoritarians within them, generating unnecessary rules and procedures simply to express and cement power. Such people produce powerful undercurrents of resentment around them which, if expressed, would limit their expression of pathological power. It is in this manner that the willingness of the individual to stand up for him or herself protects everyone from the corruption of society.
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