If you have a really good idea, stick to it, but be flexible on how you get there. Be stubborn on your vision but flexible on the details... People who are right a lot change their mind... They have the same data set that they had at the beginning, but they wake up, and they re-analyze things all the time, and they come to a new conclusion, and then they change their mind.

Communication is a sign of dysfunction. It means people aren’t working together in a close, organic way. We should be trying to figure out ways for teams to communicate less with each other, not more.

And I do like group invention. I think there's really nothing more fun than sitting at a whiteboard with a group of smart people and spitballing and coming up with new ideas and objections to those ideas, and then solutions to the objections and going back and forth.

We’re building what’s called a private cloud for them [the C.I.A.], … because they don’t want to be on the public cloud.

You gotta earn your keep in this world. When you invent something new, if customers come to the party, it’s disruptive to the old way.

The thing I have noticed is when the anecdotes and the data disagree, the anecdotes are usually right. There's something wrong with the way you are measuring it.

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If you absolutely can't tolerate critics, then don't do anything new or interesting.

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The telescope was an invention, but looking through it at Jupiter, knowing that it had moons was a discovery...It's interesting to me that large language models in their current form are not inventions. They're discoveries.

Your margin is my opportunity.

We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient. If you replace ‘customer’ with ‘reader,’ that approach, that point of view, can be successful at The Post, too..

When it comes to space, I see it as my job to build infrastructure the hard way — I'm using my resources to put in place heavy-lifting infrastructure so the next generation of people can have a dynamic, entrepreneurial explosion into space. … I want thousands of entrepreneurs doing amazing things in space, and to do that we need to dramatically lower the cost of access to space.

That kind of divine discontent comes from observing customers and noticing that things can always be better.