Sometimes Danielle fantasized about “waiting tables or working in some easy job where [she] didn’t have to think or didn’t make mistakes.” But twentysomethings who hide out in underemployment, especially those who are hiding out because of a lack of confidence, are not serving themselves. For work success to lead to confidence, the job has to be challenging and it must require effort. It has to be done without too much help. And it cannot go well every single day. A long run of easy successes creates a sort of fragile confidence, the kind that is shattered when the first failure comes along. A more resilient confidence comes from succeeding — and from surviving some failures.

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Real confidence comes from mastery experiences, which are actual, lived moments of success, especially when things seem difficult. Whether we are talking about love or work, the confidence that overrides insecurity comes from experience. There is no other way.

Twentysomethings take these difficult moments particularly hard. Compared to older adults, they find negative information — the bad news — more memorable than positive information — or the good news. MRI studies show that twentysomething brains simply react more strongly to negative information than do the brains of older adults. There is more activity in the amygdala — the seat of the emotional brain. When twentysomethings have their competence criticized, they become anxious and angry. They are tempted to march in and take action. They generate negative feelings toward others and obsess about the why: “Why did my boss say that? Why doesn’t my boss like me?” Taking work so intensely personally can make a forty-hour workweek long indeed.

Ian pretended that not knowing what to do was the hard part when, somewhere inside, I think he knew that making a choice about something is when the real uncertainty begins. The more terrifying uncertainty is wanting something but not knowing how to get it. It is working toward something even though there is no sure thing. When we make choices, we open ourselves up to hard work and failure and heartbreak, so sometimes it feels easier not to know, not to choose, and not to do.

By thinking through his actual options, Ian stumbled onto a twentysomething version of what psychoanalyst Christopher Bollas calls the unthought known. Unthought knowns are those things we know about ourselves but forget somehow. These are the dreams we have lost sight of or the truths we sense but don’t say out loud. We may be afraid of acknowledging the unthought known to other people because we are afraid of what they might think. Even more often, we fear what the unthought known will then mean for ourselves and our lives. Ian pretended that not knowing what to do was the hard part when, somewhere inside, I think he knew that making a choice about something is when the real uncertainty begins. The more terrifying uncertainty is wanting something but not knowing how to get it. It is working toward something even though there is no sure thing. When we make choices, we open ourselves up to hard work and failure and heartbreak, so sometimes it feels easier not to know, not to choose, and not to do. But it isn’t.

Many twentysomethings assume life will come together quickly after thirty, and maybe it will. But it is still going to be a different life. We imagine that if nothing happens in our twenties then everything is still possible in our thirties. We think that by avoiding decisions now, we keep all of our options open for later — but not making choices is a choice all the same.