The encounter with bureaucracy takes place in a mode of explicit abstraction. … This fact gives rise to a contradiction. The individual expects to be treated “justly.” As we have seen, there is considerable moral investment in this expectation. The expected “just” treatment, however, is possible only if the bureaucracy operates abstractly, and that means it will treat the individual “as a number.” Thus the very “justice” of this treatment entails a depersonalization of each individual case. At least potentially, this constitutes a threat to the individual’s self-esteem and, in the extreme case, to his subjective identity. The degree to which this threat is actually felt will depend on extrinsic factors, such as the influence of culture critics who decry the “alienating” effects of bureaucratic organization. One may safely generalize here that the threat will be felt in direct proportion to the development of individualistic and personalistic values in the consciousness of the individual. Where such values are highly developed, it is likely that the intrinsic abstraction of bureaucracy will be felt as an acute irritation at best or an intolerable oppression at worst. In such cases the “duties” of the bureaucrat collide directly with the “rights” of the client—not, of course, those “rights” that are bureaucratically defined and find their correlates in the “duties” of the bureaucrat, but rather those “rights” that derive from extrabureaucratic values of personal autonomy, dignity and worth. The individual whose allegiance is given to such values is almost certainly going to resent being treated “as a number.”
American sociologist (1929–2017)
Peter Ludwig Berger (March 17, 1929 - June 27, 2017) was an Austrian-born American sociologist known for his work in the sociology of knowledge, the sociology of religion, study of modernization, and theoretical contributions to sociological theory. He is best known for his book, co-authored with Thomas Luckmann, The Social Construction of Reality: A Treatise in the Sociology of Knowledge (New York, 1966), which is considered one of the most influential texts in the sociology of knowledge, and played a central role in the development of social constructionism.
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An individual is generally ready to admit that he is ignorant of periods in the past or places on the other side of the globe. But he is much less likely to admit ignorance of his own period and his own place, especially if he is an intellectual. Everyone, of course, knows about his own society. Most of what he knows, however, is what Alfred Schultz has aptly called “recipe knowledge”—just enough to get him through his essential transactions in social life. Intellectuals have a particular variety of “recipe knowledge”; they know just enough to be able to get through their dealings with other intellectuals. There is a “recipe knowledge” for dealing with modernity in intellectual circles; the individual must be able to reproduce a small number of stock phrases and interpretive schemes, to apply them in “analysis” or “criticism” of new things that come up in discussion, and thereby to authenticate his participation in what has been collectively been defined as reality in these circles. Statistically speaking, the scientific validity of this intellectuals’ “recipe knowledge” is roughly random.
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Man is biologically predestined to construct and to inhabit a world with others. This world becomes for him the dominant and definite reality. Its limits are set by nature, but, once constructed, this world acts back upon nature. In the dialectic between nature and the socially constructed world the human organism itself is transformed. In this same dialectic man produces reality and thereby produces himself.
Society... directly penetrates the organism in its functioning, most importantly in respect to sexuality and nutrition. While both sexuality and nutrition are grounded in biological drives, these drives are extremely plastic in the human animal. Man is driven by his biological constitution to seek sexual release and nourishment. But his biological constitution does not tell him where he should seek sexual release and what he should eat.
Society determines how long and in what manner the individual organism shall live. This determination may be institutionally programmed in the operation of social controls, as in the institution of law. Society can maim and kill. Indeed, it is in its power over life and death that it manifests its ultimate control over the individual.
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One may view the individual’s everyday life in terms of the working away of a conversational apparatus that ongoingly maintains, modifies and reconstructs his subjective reality… [for example] ‘Well, it’s time for me to get to the station,’ and ‘Fine, darling, have a good day at the office’ implies an entire world within which these apparently simple propositions make sense… the exchange confirms the subjective reality of this world… the great part, if not all, of everyday conversation maintains subjective reality… imagine the effect…of an exchange like this: ‘Well, it’s time for me to get to the station,’ ‘Fine, darling, don’t forget to take along your gun.’
The child does not internalize the world of his significant others as one of many possible worlds… It is for this reason that the world internalized in primary socialization is so much more firmly entrenched in consciousness than worlds internalized in secondary socialization…. Secondary socialization is the internalization of institutional or institution-based ‘sub worlds’… The roles of secondary socialization carry a high degree of anonymity… The same knowledge taught by one teacher could also be taught by another… The institutional distribution of tasks between primary and secondary socialization varies with the complexity of the social distribution of knowledge
The individual... is not born a member of society. He is born with a predisposition towards sociality, and he becomes a member of society. In the life of every individual, therefore, there is a temporal sequence, in the course of which he is inducted into participation in the societal dialectic. The beginning point of this process is internalization : the immediate apprehension or interpretation of an objective event as expressing meaning, that is, as a manifestation of another's subjective processes which thereby becomes subjectively meaningful to myself.
An intrinsic problem, similar to the one we discussed in connexion with tradition in general, presents itself with the process of transmission of the symbolic universe from one generation to another. Socialization is never completely successful. Some individuals 'inhabit' the transmitted universe more definitely than others.