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Feed back often, good and bad: Get into the habit of providing feedback regularly, so you both get used to it. You are on the same team: Check your f… - Dave Stitt
" "Feed back often, good and bad: Get into the habit of providing feedback regularly, so you both get used to it. You are on the same team: Check your feedback style and assumptions. Are you being adversarial or collaborative? Address the method, not the madness: Don’t use feedback to try and fix aspects of his character. That attacks a person’s sense of self-worth. Stick to tactics, knowledge, tips, and work routines. Disrupt patterns of generalities: Vague and evasive language can undermine feedback; learn to spot and challenge it. Offer suggestions instead of criticising: Instead of using the feedback sandwich to sweeten criticism, make a suggestion and offer two reasons why it might work. Everything is feedback: You’re always communicating, so take control and give the feedback you have chosen to give.
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Your Unique Ability is the combination of talents, interests and capabilities that is unique to you. How do we recognise it? Four ways: when you are in the zone of your Unique Ability, 1) people admire you because the results are stunning; 2) you love doing it and time flies; 3) it gives you energy rather than sapping it; and 4) you get better at it all the time. Success, insisted Sullivan, comes to people who pay attention to their Unique Ability, define it, and start shedding responsibilities that fall outside it.
Reflection • Think of a desirable but unrealistic outcome. Why exactly it is unrealistic? Whose comfort zones does it disrupt? Idea • Courageous goals have their own momentum. They force a change of scene, raise entirely new questions, and call new relationships into being. Tool • Use the Courageous Goal Starter Kit to get things moving: 1) Dream it, 2) Declare it, and 3) Get started. Tool • Make it sticky with SUCCES: Get more buy-in for your Courageous outcome by describing it using the principles defined by Chip and Dan Heath and their acronym, SUCCES – it should be 1) Simple, 2) Unexpected, 3) Concrete, 4) Credible, 5) Emotional, and 6) contain a Story.
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