you can brainstorm, you can argue, you can survey, but only shipping will tell you whether you’re going to sink or swim. - Jason Fried

Ever try to cancel an account with your cell phone company? It’s not an inherently complicated act. But many phone companies make it so difficult to do because they have retention goals to hit. They want to make it hard for you to cancel so it’s easier for them to hit their numbers.

Similarly, if you lose someone, don’t replace him immediately. See how long you can get by without that person and that position.

Working without a plan may seem scary. But blindly following a plan that has no relationship with reality is even scarier.