The ability of a group of people to do remarkable things hinges on how well those people can pull together as a team. - Simon Sinek

It’s not Bill Gates’s passion for computers that inspires us, it’s his undying optimism that even the most complicated problems can be solved.

It's a subtle irony that one of the best customer service companies in the country focuses on its employees before its customers.

There is a big difference between repeat business and loyalty. Repeat business is when people do business with you multiple times. Loyalty is when people are willing to turn down a better product or a better price to continue doing business with you.