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Memorize a simple strategy: Don’t jump to speak, ask questions and listen, watch your anger thermometer and keep the temperature down.

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James offers a different way: Hush up, listen carefully, ask questions, don’t jump to conclusions, and put a lid on your anger so you don’t ruin the moment and, perhaps, the relationship.

When you feel anger arising, remember to return to your breathing and follow it. The other person may see that you are practicing, and she may even apologize.

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Keep cool. Anger is not an argument.

Keep cool; anger is not an argument.

In anger we should refrain both from speech and action.

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Many advocate aids to check Anger; the commonest being to count ten before you start; but if not constant, you tend to turn into the man who used to count ten before he lost his temper, but later counted in two's to get there quicker.

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STATE model to communicate without provoking anger or defensiveness: 1. Share your facts — Facts are less controversial, more persuasive, and less insulting than conclusions, so lead with them first. 2. Tell your story — Explain the situation from your point of view, taking care to avoid insulting or judging, which makes the other person feel less safe. 3. Ask for others’ paths — Ask for the other person’s side of the situation, what they intended, and what they want. 4. Talk tentatively — Avoid conclusions, judgments, and ultimatums. 5. Encourage testing — Make suggestions, ask for input, and discuss until you reach a productive and mutually satisfactory course of action.

[D]on't get angry, don't lose your temper, be patient, and try to see the other person's perspective, try to find a positive way through the challenge.

Let silence be your general rule; or say only what is necessary and in few words.

Stay focused instead of getting offended or off track by others.

Take care never to speak what you have not weighed and pondered beforehand; nor interject your own words on the spur of the moment and in the midst of another’s; for you must listen and converse in turn, with set times for speech and for silence.

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