Three categories are proposed: Tasks, Processes, and Outcomes. The third category, Outcomes, bestows the most freedom on the delegator and, on the de… - Dave Stitt

Ask the delegatee to summarise the delegation back to you and listen carefully to the words he uses. Are they specific, and is his ‘specific’ the same as yours?

Dweck believes that children’s mindsets are profoundly affected by how we praise them. What should be praised is not just success and signs of intelligence, but the application of the learning process – the effort, perseverance, strategizing, and resulting improvements. This fosters motivation and a sense for how success can be achieved. If we praise only successful results and other signs of intelligence, we may give the child a temporary confidence boost, but we may unwittingly be fostering a fixed mindset. The result is greater fragility, and a dependence on constant validation.

Three criteria are put forward by O’Neill in assessing trustworthiness: competence, honesty and reliability.