Just like work expands to fill the time available, work expands to fill the team available. Small, short projects quickly become big, long projects w… - Jason Fried

Forcing everyone into the office every day is an organizational SPoF.

When someone wants to demonstrate a new feature they’re working on at 37signals, often the easiest way is to record a screencast and narrate the experience. A screencast is basically just a recording of your screen that others can play back later as a movie. It can be used in several ways, including for presenting the latest sales figures or elaborating on a new marketing strategy.

All companies have customers. Lucky companies have fans. But the most fortunate companies have audiences.