I believe it’s true that the difference between great people and everyone else is that great people create their lives actively, while everyone else … - Michael Gerber

Because in a business like that what your customers are buying is not your business’s ability to give them what they want but your ability to give them what they want. And that’s what’s wrong with it!

What the Manager was telling me, and what the Boss had told him, was that people — your people — do not simply want to work for exciting people. They want to work for people who have created a clearly defined structure for acting in the world. A structure through which they can test themselves and be tested. Such a structure is called a game.

Disse à Sarah que todos os técnicos que sofrem da Convulsão do Empreendedor passam exatamente pelo mesmo processo: primeiro, excitação; depois, terror; em seguida, exaustão; e, por fim, desespero. Uma enorme sensação de perda — não apenas a perda do que lhes era próximo, a sua relação especial com o seu trabalho, mas também a perda de sentido, a perda de si próprio. A Sarah olhou para mim