Machines can automate a lot of things, but design is something humans do best. - Thomas J. Peters

Every excellent company we studied is clear on what it stands for, and takes the process of value shaping seriously. In fact, we wonder whether it is possible to be an excellent company without clarity on values and without having the right sorts of values.

Do not even flippantly badmouth anybody this week. Button it up.

Musing on the phrase ‘waste of time.’ So much more complex than it appears. Many ‘wastes of time’—small talk, daydreaming—are imperatives.”