At its core, I believe leadership is about instilling confidence in others - Howard Schultz

One of the terrible tragedies, for me, was the fact that my father passed away before he could witness what I achieved.

Security is mostly superstition. It does not exist
in nature, nor do the children of men as a whole
experience it. Avoiding danger is no safer in the
long run than outright exposure. Life is either a
daring adventure or nothing. — HELEN KELLER, THE OPEN DOOR , 1957

At Starbucks 0 as in any business, in any life - there are so many hectic moments during the day when we are simply trying to do the job, trying to put out the fires, trying to solve any number of small problems, that we often lose sight of what it is we're really here to do.