I'm seeing businesses embrace the Quiet Revolution as the next great diversity issue of our time. - Susan Cain

...the simple act of being interrupted is one of the biggest barriers to productivity...What looks like multitasking is really switching back and forth between multiple tasks, which reduces productivity and increases mistakes by up to 50 percent.

We don’t ask why God chose as his prophet a stutterer with a public speaking phobia. But we should. The book of Exodus is short on explication, but its stories suggest that introversion plays yin to the yang of extroversion; that the medium is not always the message; and that people followed Moses because his words were thoughtful, not because he spoke them well.

The tragedy of life is linked inescapably with its splendor; you could tear civilization down and rebuild it from scratch, and the same dualities would rise again. Yet to fully inhabit these dualities—the dark as well as the light—is, paradoxically, the only way to transcend them.