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Is there too much complaining in your culture? The next time someone moans about something, try asking, “So what’s the next action?” People will complain only about something that they assume could be better than it currently is. The action question forces the issue. If it can be changed, there’s some action that will change it. If it can’t, it must be considered part of the landscape to be incorporated in strategy and tactics. Complaining is a sign that someone isn’t willing to risk moving on a changeable situation, or won’t consider the immutable circumstance in his or her plans. This is a temporary and hollow form of self-validation.
When you’re climbing a mountain or involved in any other difficult task, the only way to free yourself from the struggle is to finish it. So why bitch about it when it gets hard? Why hope it will end soon when you know it will end eventually? When you complain and your mind starts groping for the eject button, you are not bringing your best self to the task, which means you are actually prolonging the pain.
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