Frank Sinatra never moved pianos. He didn’t worry about lighting, stage sets, or ticket sales. - Dave Stitt

Deep and deliberate delegation moves the focus away from your personal traits as a leader and onto what is more important: the relationships between you and your team.

• What difficult conversation do you need to have but have been putting off because you don’t want to upset the other person? Idea • An ambitious delegation requires you to give lots of both support and challenge to the delegatee. Idea • Too much challenge is the Zone of Stress, burn-out and uneven results. Too much support is the zone of complacency and slipping standards. Too little of each is the zone of inertia, apathy, isolation and boredom.

The Specific Test goes like this: Somebody must do something he or she was not doing before. The ‘do’ is a good, ordinary verb that a child will understand. If you are not sure, find a child and ask him if he understands the verb. Doing the thing will have a tangible result, one that we want.