Frank Sinatra never moved pianos. He didn’t worry about lighting, stage sets, or ticket sales. - Dave Stitt

The Delegation Feedback Conversation has a job to do. For it to be of service to the delegation project it must cover all the bases by allowing the following things to happen: The delegatee gives an accurate report on progress made in reaching agreed milestones. An assessment is made of the success or not of that progress. Barriers to success are explored. Strategies for overcoming those barriers are adopted. Ways you can help are identified. The delegatee is challenged where, however inadvertently, she is working against the aims of the project. Milestones are reassessed, with some kept, others dropped, and new ones agreed as necessary. She departs with new ideas, heightened clarity, and refreshed confidence and energy. So do you.

Focussing on progress instead of perfection builds confidence, which boosts our energy, stimulates lateral thinking, and helps us take necessary risks.

As a leader your first responsibility is to articulate a vision of where your team or organisation is going. What should the organisation look like, and be doing, in one year, two years, five years? What will we be like, and what will clients be saying about us? Having arrived at the vision, you and your people then need to work out an effective, detailed strategy, a roadmap for getting there.