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You do not simply, mindlessly, implement the best practices. You have to think deeply about your condition. If the “best practice” seems like a usefu… - Jeffrey K. Liker
" "You do not simply, mindlessly, implement the best practices. You have to think deeply about your condition. If the “best practice” seems like a useful countermeasure for your problem, you should learn from the best practice; however, what may have worked in some other place may not work for you without adjustment and even further improvement.
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TPS starts with the customer. Always ask, “What value are we adding from the customer’s perspective?” Because the only thing that adds value in any type of process — be it a manufacturing, service, or development process — is the physical or information transformation of that product, service, or activity into something the customer wants.
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