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" "There's a critical insight in all this for those of us who want to learn to be more influential. The best persuaders become the best through pre-suasion - the process of arranging for recipients to be receptive to a message before they encounter it. To persuade optimally, then, it's necessary to pre-suade optimally. But how?
In part, the answer involves an essential but poorly appreciated tenet of all communication: what we present first changes the way people experience what we present to them next.
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tactic can be particularly successful when the audience is already aware of the weakness; thus, when a communicator mentions it, little additional damage is done, as no new information is added — except, crucially, that the communicator is an honest individual. Another enhancement occurs when the speaker uses a transitional word — such as however, or but, or yet — that channels the listeners’ attention away from the weakness and onto a countervailing strength.