An organization has integrity — is healthy — when it is whole, consistent, and complete, that is, when its management, operations, strategy, and cult… - Patrick Lencioni

Though it always amazed her, Kathryn knew from past experience that the departure of even the most difficult employees provoked some degree of mourning and self-doubt among their peers.

I think we need to start having a Headline News every day, for five minutes. We could call it a Daily Check-in or something. That means we should get together in a conference room, standing up, and just announce what we're all doing.

If we don't trust one another, then we aren't going to engage in open, constructive, ideological conflict. And we'll just continue to preserve a sense of artificial harmony.