A frame is the instrument you use to package your power, authority, strength, information, and status. 1. Everyone uses frames whether they realize i… - Oren Klaff

A frame is the instrument you use to package your power, authority, strength, information, and status.

As you are pitching your idea, the croc brain of the person sitting across from you isn't 'listening' and thinking, 'Hmm, is this a good deal or not?' Its reaction to your pitch basically goes like this: 'Since this is not an emergency, how can I ignore this or spend the least amount of time possible on it?'

This filtering system of the crocodile brain has a very short-sighted view of the world. Anything that is not a crisis it tries to mark as 'spam.'

If you got a chance to look at the croc brain's filtering instructions, it would look something like this:
1. If it's not dangerous, ignore it
2. If it's not new and exciting, ignore it.
3. If it is new, summarize it as quickly as possible - and forget about the details.
And finally there is this specific instruction:
4. Do not send anything up to the neocortex for problem solving unless you have a situation that is really unexpected and out of the ordinary.

These are the basic operating policies and procedures of our brains. No wonder pitching is so difficult.

Here are some subtler examples of taking the power frame away. As soon as you come in contact with your target, look for the first opportunity to 1. Perpetrate a small denial, or 2. Act out some type of defiance. Examples You place a folder on the conference table that is labeled “Confidential — John Smith.” When the target reaches for the file, you grab it and say, “Uh-uh, not yet. You have to wait for this.” If you deal in creative work and you brought visuals, let the target sneak a peek and then, when you see him curiously looking, turn it over, take it away, and deliver a soft reprimand that says, not until I say you’re ready.

We don’t need facts and explanations to convince ourselves. We know what we like. Even when we try the rational approach — making lists of pros and cons — if it does not come out how we like, we go back and redo the list until it does.