Simplicity in a system tends to increase that system’s efficiency. Because less can go wrong with fewer parts, less will. Complexity in a system tends to increase that system’s inefficiency; the greater the number of variables, the greater the probability of those variables clashing, and in turn, the greater the potential for conflict and disarray. Because more can go wrong, more will. That is why centralized systems are inclined to break down quickly and become enmeshed in greater unintended consequences.
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A complex system, contrary to what people believe, does not require complicated systems and regulations and intricate policies. The simpler, the better. Complications lead to multiplicative chains of unanticipated effects. Because of opacity, an intervention leads to unforeseen consequences, followed by apologies about the “unforeseen” aspect of the consequences, then to another intervention to correct the secondary effects, leading to an explosive series of branching “unforeseen” responses, each one worse than the preceding one. Yet simplicity has been difficult to implement in modern life because it is against the spirit of a certain brand of people who seek sophistication so they can justify their profession.
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Effectiveness is doing the right things, while efficiency is doing things right. Effectiveness must always come first, then efficiency. System design is about automating and outsourcing your desired results. Give yourself the space to put your attention and energy where you want. The goal is to off-load your mental and physical plate.
In complex systems cause and effect are often not closely related in either time or space. The structure of a complex system is not a simple feedback loop where one system state dominates the behavior. The complex system has a multiplicity of interacting feedback loops. Its internal rates of flow are controlled by nonlinear relationships. The complex system is of high order, meaning that there are many system states (or levels). It usually contains positive-feedback loops describing growth processes as well as negative, goal-seeking loops. In the complex system the cause of a difficulty may lie far back in time from the symptoms, or in a completely different and remote part of the system. In fact, causes are usually found, not in prior events, but in the structure and policies of the system.
It is hard to say whether increasing complexity is the cause or the effect of man's effort to cope with his expanding environment. In either case a central feature of the trend has been the development of large and very complex systems which tie together modern society. These systems include abstract or non-physical systems, such as government and the economic system. They also include large physical systems like pipe line and power distribution systems, transportation and electrical communication systems. The growth of these systems has increased the need not only for over-all planning, but also for long-range development of the systems. This need has induced increased interest in the methods by which efficient planning and design can be accomplished in complex situations where no one scientific discipline can account for all the factors. Two similar disciplines which emerged about the time of World War II to cope with these problems are called systems engineering and operations research.
Complexity theory began with an interest u how order spring from chaos. According to complexity theory, adaption is most effective in systems that are only partially connected. The argument is that too much structure creates gridlock, while too little structure creates chaos. A good example would be the traffic lights in a city. If there are no lights, traffic is chaotic. If there are too many lights, traffic stops. A moderate number of lights creates structure, but still allows drivers to adapt their routes in surprising ways in response to changing traffic conditions. Consequently, the key to effective change is to stay poised on this edge of chaos. Complexity theory focuses managerial thinking on the interrelationships among different parts of an organization and on the trade-off of less control for greater adaptation.
Inefficient economies are much more complex than efficient ones. Complexity itself can be deceiving. […] Complexity constrains entropy flows with checks and balances. What we take to be man-made artificial complexity (technology) is, paradoxically, a simplification process that increases flows by editing away inefficiencies. [Because our limited knowledge prevents us to process events on the geologic scale, we think that] The ecology of prairie will keep the soil active and healthy indefinitely [but for how long?], while the ecology of a fossil-fuel-subsidized cornfield will leach the soil of useful nutrients and physically erode it in less than a human lifetime. [We think that] The ecology of a pond, with its diverse hierarchies of life and multitude of biological niches and food chains, is much more complex than the Crown Point, New York, trout hatchery with its monoculture offish, its inputs of manufactured fish food, and its staff of attendants cleaning waste out of the cement hatchery impoundments. The natural pond also has more chance of continuing indefinitely into the future [but for how long?]. The built-in constraints of inefficient… economies reduce the flow of potential, often to the point where systems based on inefficient economies last for geologic epochs, not just a few decades in the case of a fish hatchery. Everything that we identify with nature takes the form of inefficient systems. Biogenic or living systems are self-stabilizing. They are self-buffered. Small differences are dampened out. Entropy is stalled within them. They exhibit negative feedback tending toward long-term stability [but for how long?]. Call this condition "negative entropy." Everything we identify with the man-made substitutes for natural bio-economies, that is, technologies, tends toward positive feedback, which is self-amplifying, self-reinforcing, and destabilizing, featuring the removal of constraints to entropy flows and leading to the certain eventual destruction of that system. Call this condition "positive entropy."
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