Most of the time, if you’re uncomfortable with something, it’s because it isn’t right. Discomfort is the human response to a questionable or bad situ… - Jason Fried

It’s OK if it’s not perfect. You might not seem as professional, but you will seem a lot more genuine.

Once every year we review market rates and issue raises automatically. Our target is to pay everyone at the company at the top 10 percent of the market regardless of their role. So whether you work in customer support or ops or programming or design, you’ll be paid in the top 10 percent for that position.

The problem with abstractions (like reports and documents) is that they create illusions of agreement. A hundred people can read the same words, but in their heads, they’re imagining a hundred different things.